How can we help?

Account access

If you cannot sign in, confirm that you are using the email address connected to your Centward account. Use the password-reset option from the sign-in screen if needed.

Centward Plus

Open Home → Settings → Centward Plus to view available Monthly and Annual subscription options. A signed-in Centward account is required to subscribe or restore a purchase.

Restore a previous purchase

Sign in to the Centward account connected to the subscription. On the Centward Plus screen, tap Restore Purchases. Also make sure the device uses the same Apple Account or Google Play account that made the original purchase.

Manage or cancel a subscription

Subscriptions are managed in your Apple Account or Google Play subscription settings. Centward cannot cancel a store subscription on your behalf, and deleting a Centward account does not cancel billing.

Savings information

Centward tracks information entered by you. It does not connect to a bank, move funds, or verify balances held elsewhere.

Delete your account

Open Centward and go to Settings → Account → Delete Account. The app will ask you to verify with the sign-in method linked to the account. Cloud savings are deleted; local savings remain on the device as disconnected savings. If you cannot access the app, email support from the address connected to your account and request assistance.